Return and Refund Policy
Thanks for shopping at Groca.Net
If you are not entirely satisfied with your purchase, we're here to help.
- You have 7 (seven) calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging
- Your item needs to have the receipt or proof of purchase.
- The return value of any item purchased using a coupon will be reduced by the value of the coupon.
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your or original method of payment.
- Your credit will automatically be applied to your credit card or original method of payment in 3 business days.
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are nonrefundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, please contact us.
- Perishable items for our customer’s safety, we do not accept returns of perishable items, except for quality issues.
- Tobacco Products
- Books & Magazines
- Gift Cards
- Excessive quantities of over purchased
- Opened food packaging, except for quality issues.